Our Experience Shipping Our RV (+ Tips for Hiring an RV Transport Company)

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There are plenty of reasons an RV owner may pay someone else to haul their camper. You may be considering hiring an RV transport company for one of the following reasons:

• Perhaps you have purchased an RV in another state and need it delivered.
• Maybe you’ve hired someone in another state to renovate your RV and can’t make the trip to deliver it.
• Maybe you’re living in a stationary RV and need to move your house, but don’t own a truck. (Like me!)

Where to Find an RV Transport Company

Where can you find a reputable RV transport service to safely deliver your camper to its destination?

Here are some options

• You could contact a local RV dealer to ask them to recommend someone.
• You could look online to find an RV transport company to hire directly.
• Or, you could use a website like uShip.com to hire an independent contractor specializing in hauling RVs.

Option 1: Ask for a Referral from a Local RV Dealer

RV dealerships frequently purchase RVs from auctions and private sellers in other parts of the country. They hire RV transport companies to deliver the RV to their dealership. Someone at a local RV dealership is a good first person to ask about the best local RV transport services.

Whether these haulers will be willing to deliver your RV depends on a few factors. Your ultimate destination, weather, and where the RV needs to be picked up from are big considerations.

Option 2: Work Directly with an RV Transport Company

Another option for finding an RV transport company is, of course, Google. Search for “RV transport companies” and see what comes up.

That was my first step a few years ago when my husband and I started looking for someone to haul our fifth wheel RV from Missouri to Texas.

However, I quickly found that it wasn’t as simple as one would think.

When I started reading Better Business Bureau reviews on the companies I found on Google, I realized that many of the companies whose websites were on the first page of Google were not actually RV transport services, but were “middleman” services. They were marking up RV transport services and then outsourcing the actual work to contractors.

The friendly salespeople who I talked to had no relationship with the person who would actually end up hauling my RV. They had no control over the level of service I would receive.

I decided that instead of paying extra to have one of those companies hire an RV hauler for me, I would rather find and hire one myself.

That was in 2017, and things have changed since then.

I would still recommend doing a Google search for RV shipping companies to see if you can find one that has its own team of licensed drivers in your area.

RVdelivery.com is one notable company focused on just delivering RVs. Their website indicates that their company is doing the deliveries and they are taking responsibility for their customers’ satisfaction.

Before you hire anyone, ask them if they can provide a few references or reviews.

Option 3: Use a Service like uShip.com

I decided to hire someone to haul my RV through uShip.com. I heard of uShip from someone who had successfully used their service twice to have her fifth wheel hauled across the country.

uShip.com is a website where you can create a listing about the thing you want to ship (not only RVs, but also cars, household items, large equipment, and even live animals). Haulers can bid on the job. After receiving multiple bids, you can select which one you want to work with.

Many are independent contractors who haul RVs for a living and have their own licensed businesses. They look for extra jobs on uShip to make money on the return leg of a trip they’re taking anyway.

For example, an RV hauler who lives in Atlanta and has been hired by an RV dealer in Atlanta to pick up an RV in Tampa may look on uShip.com to see if anyone in the Atlanta area needs to have an RV hauled to the Tampa Bay area. Haulers can make twice the money in one round trip.

My Personal Experience with Using uShip.com to Ship My RV

I was extremely nervous the first time I hired someone from uShip to haul my RV. My biggest fear was being scammed or that my RV would be stolen.

That didn’t happen!

My RV and all my stuff made it safely to its destination both times I used uShip.com.

I will admit that the first time we had our RV hauled, our experience was not great. (I’ll explain why below in more detail.)

But I learned from that experience and picked a better RV hauler the second time around. Our second experience transporting our RV restored my faith in uShip.com to the point that I do recommend the service to other RV owners.

Our First Time Shipping Our RV

The first time my husband and I shipped our fifth wheel was when we moved from Kansas to Texas.

Our plan was to have our RV picked up early in the morning and drive in our car following the RV. That was not how things ended up.

Let’s start with the good:

• The person who delivered our fifth wheel was a legitimate RV transport driver. He had the proper equipment, licensing, and years of experience hauling RVs.
• The RV was delivered where we wanted it and was parked the way we wanted it.
• None of our belongings were lost or damaged. (Except for some wine glasses that I forgot to secure properly!)

And now the bad:

The person we hired didn’t show up at the time we had planned to leave. We texted and left voicemails with no response.

When he finally returned our call a few hours later, and he told us he was sick. He said his son would be hauling our RV instead, and that he would let us know when he knew when his son would be there. Hours went by and we heard nothing. Finally, we got a phone call that the son was on the way…but was coming from 4 hours away.

Our fears intensified.

We worried that we were making a huge mistake and discussed the possible outcomes. What would we do if it turned out that we were victims of an elaborate scheme to steal our RV? We decided to go ahead and wait and see if the son showed up when he said he would. We hid an iPad in the back of our RV’s closet so that we could track its location using Apple’s “Find My iPhone” service.

Finally, around 6 p.m., the guy showed up in a heavy-duty truck with the name of an RV transport company on the side. Our concerns were put to rest.

He hitched up our RV to the back of his truck, and we were off…12 hours later than we’d planned. We had to drive in the dark and stop along the way to sleep in a hotel.

The Transport Experience

The actual trip was fine as far as the RV was concerned except for one other issue. When he was backing our RV into its spot, the driver had to cut a sharp angle, and the corner of the toolbox on his truck bed punched a small hole in the fiberglass exterior of our RV.

He offered to pay for the damage, but by then we felt like we wanted to be done with the job and move on with our lives, so we declined the offer.

It’s possible that uShip.com would have paid for the damage (their website says they’ll cover up to $500 worth of damage). But we had too much going on in our lives with the move and chose not to mess with the hassle.

By now you’re probably thinking, “What a terrible experience!” and wondering why I would ever think of using uShip.com again.

But we knew from our previous experience with hiring independent contractors for tasks in our online businesses through websites like Upwork.com that any time you hire an independent contractor, you take a risk, and if you get a bad one, you write a negative review and do a better job vetting candidates next time.

Through this experience, I recognized some mistakes I made that contributed to my poor experience.

Our Biggest Mistakes

• Mistake #1: My listing was too vague in its requirements. My listing stated that I needed the RV to be picked up “either Saturday or Sunday.” I agreed to accept the bid from our driver based on the general terms outlined in my listing. I should have been very specific in my listing about what time the RV needed to be picked up and delivered. Those terms became the contract recognized by uShip.com. Since the requirements in my listing were vague, the person I hired technically fulfilled them.
• Mistake #2: I didn’t create a paper trail. uShip.com has an internal messaging system that users are encouraged to use for all communication. By instead communicating over the phone, I had no way to prove to uShip everything that had happened.
• Mistake #3: I wasn’t willing to pay enough. This one is somewhat subjective, as spending more doesn’t always mean you get better service. But I believe that by picking one of the lowest bids, I “got what I paid for”. I can’t remember the exact amount we paid, but it was around $650 for a trip of about 500 miles. I learned from this experience that spending a few hundred dollars extra was more than worth it.

Our Second Time Shipping Our RV

Crazy or not, when we needed to have our RV hauled from Texas to Missouri, I gave uShip.com another chance. This time, I made the following changes to my approach:

• In my listing, I included the exact date and time I wanted my RV picked up and the time I needed it delivered.
• I expressed how important it was that the person I hired be on time and responsive to communication. I wrote that I would be willing to tip a driver who provided outstanding service.
• I communicated through the uShip app throughout the entire experience so that I would have a record of all communication.
• I chose a bid from a person who had multiple positive reviews.

Our driver for our second trip was fantastic. He showed up on time and delivered our RV with no issues. He even told me about an app to track his location. This driver charged us around $800 for a trip that was 400 miles, and we tipped him an extra $100. I would hire him again without hesitation.

Our Third Time Having Our RV Moved

We actually had someone haul our RV for us on one other occasion.

When we needed work done on our RV, a RV maintenance tech picked it up and hauled it to his shop. He generously did this for us for free, but we learned a lesson when he came to pick up our RV.

Living in our RV for ten months at the time, we never had brought our slides in. It never occurred to us to check the tops of our slides before bringing them in for transport. There was mud and leaves on top of our slides, causing them to jam. One of them actually got stuck when I pushed the button to bring it in.

Thankfully, our RV mechanic was there to help us get it unstuck! But on our own, this would’ve been a huge hassle.

If your RV has been stationary for a few months or longer, test all of the systems. It’s important to perform a safety and maintenance check and take care of any repairs or maintenance before the day you plan to have your RV picked up for transport.

FAQs About Paying Someone to Haul Your RV

How much does it cost to ship an RV across the country?

The cost of shipping your RV will depend on variables like the trip’s distance, whether it requires overnight stops, and fuel prices.

Since uShip.com takes a percentage of whatever price the driver bids, it may be cheaper to hire an RV transport company directly. But on the other hand, you might find someone like I mentioned earlier who is looking to pick up a job for the other leg of a trip they’re already planning to make. They are often willing to accept a lower price rather than earn nothing for those miles.

If you go to this page on uShip.com, you can see a list of what people recently paid to have their RV shipped including the pickup and dropoff location. Use this to get a rough estimate of the average cost per mile. But keep in mind there may be other factors affecting the cost of these trips.

Do I have to be there when my RV is picked up / dropped off?

You do not have to be present when your RV is picked up, but you or someone you authorize does need to be present to receive it at its destination. There, you will sign paperwork saying that it was delivered and verify that the RV is in good condition.

If you can’t be there to send off your RV, it’s a good idea to have someone you trust there to handle any issues that could potentially arise. If you’re shipping an RV that you’re purchasing, this could be the seller.

The first time we had our RV shipped, we were present both when the RV was picked up and when it was delivered since we traveled with our RV.

The second time we shipped our RV, we left a few days before it was scheduled to be picked up, ensuring it was ready to go. We asked the driver if he would be willing to carry our tripod stabilizer in the back of his pickup. He agreed, so we left it and our jacks down since the button to raise them was outside of the RV.

This ended up causing a problem. Unbeknownst to us, our battery was old and couldn’t hold a charge. We had only ever used our RV when hooked up to shore power. Our battery died before the RV hauler arrived, and he couldn’t raise our electric jacks.

Fortunately, he jumped the battery, but we might have had to reschedule the trip. That’s why it’s a good idea to make sure someone is there to handle any unforeseen issues that may arise when your RV is being picked up.

What if my RV ends up being damaged or stolen?

The RV haulers we hired provided us with a copy of their active insurance policy in the name of their business that covered any cargo they hauled, including our RV and its contents. This policy should have covered any accidental damage. It would be a good idea to call your RV hauler’s insurance company to verify that the policy is authentic and active.

As an added precaution, I called my insurance company and verified that our policy would have covered damage, loss, or theft of our RV or our belongings should they have occurred while our RV was in transit.

If someone you’ve hired to transport your RV steals it, you would need your own insurance policy to cover the theft and the cost of replacing your belongings.

If you go with uShip.com, they state on their website that they will pay up to $500 in case of damage or loss. This, of course, wouldn’t cover the loss of an RV but might cover the cost of your insurance deductible.

It wouldn’t hurt to hide a tracking device inside your RV so you can locate it if it’s stolen.

Does my RV need to be licensed and registered to be transported?

If the RV doesn’t have license plates, the driver will need to provide a temporary license to haul it legally. For example, if you purchased it from a private party and haven’t been able to register it in your name/state.

Someone who hauls RVs for a living should know this and should also know how to obtain one in the state where they reside. It’s important that you communicate this before you agree to hire them and that they verify in writing that they will be providing this license.

Can I ship an RV overseas?

Yes, you most certainly can ship an RV overseas. I once received an email from someone living in South America who shipped their RV to the United States for service by boat.

You can read more about shipping an RV overseas in this article: How Do I Ship an RV Overseas?

Tips for Hiring an RV Transport Company

If you’re considering paying an RV transport service to haul your RV, here are some tips to help ensure you have a good experience:

• Be very specific about your requirements for the job, including the exact pickup and drop-off time.
• Communicate in writing when possible so you have a record of exactly what was agreed to. If you have a conversation over the phone, send a follow-up message or email to summarize what was said on the call and ask the person to agree in writing as well.
• Ensure the person you hire has the proper licenses and insurance required to haul your RV legally.
• Ensure the person you hire has positive recommendations from former customers (online reviews or personal references).
• Look on UShip.com to estimate the cost per mile, but know this is just a starting point for negotiation.
• Plan for you or someone you trust to be present when the RV is picked up and when it is delivered to handle any emergencies that may arise.
• Call your insurance company before the trip and explain your plans to ensure your coverage is adequate to protect you in case of damage or theft.
• Consider hiding a GPS tracking device in your RV that will allow you always to know its location.
• Complete any needed maintenance and safety inspections well before the day of travel so you have time to fix any problems you discover.

Have you ever hired someone to haul your RV? Leave a comment to share your experience!